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Areas We Serve | Chino Hills

HOA MANAGEMENT IN CHINO HILLS

Chino Hills HOA management next to the state park

Slope, drainage, and fire planning for Chino Hills communities

260+HOAs managed
16,000+Owners served
80+Cities served
5Counties served
3Local offices

Chino Hills HOA management that keeps you ahead

Serving on a Chino Hills board is a big commitment on top of everything else. Progressive Association Management makes it manageable, the same way we do for over 16,000 Southern California owners.

Chino Hills is a hillside city in western San Bernardino County, with planned communities and open space that borders Chino Hills State Park. Here, slopes and fire safety lead the maintenance list.

Our team enjoys the area's open space, from Chino Hills State Park to the McCoy Equestrian Center.

We chose the name Progressive for a reason. Associations should keep getting stronger, with growing reserves, appealing and safe grounds, and vendors who earn every dollar.

Our approach

Good intentions aren't enough. These are the commitments boards can hold us to:

When it's time for Switching to Progressive, our Transition crew handles the heavy lifting.

The 7 Progressive Guarantees mean you only pay full price for full performance. You can also request a manager change whenever you need one.

On top of that, you can end the agreement with 60 days' notice.

Satisfied customers

300+ five-star reviews on Google

  • Rated five out of five

    If you need a great association manager that exceeds expectations, ask for Stacy Serna. She is well-prepared for her meetings, responds in a timely manner and has great customer service.

    Kandie Moreno Google review

  • Rated five out of five

    The manager for our property is Alyssa. She is very professional, always quick to return phone calls and emails, and is very proactive in getting needed quotes and repairs. She is a huge asset to Progressive.

    Lisa Bruchet Google review

  • Rated five out of five

    Our HOA has had the privilege of working with Neil Murphy. I cannot begin to explain how much Neil has gone above and beyond for our community. He puts in an excessive amount of hours and keeps his cool.

    Jennifer Regan Google review

Where Progressive serves

Our client list includes more than 269 boards running residential, commercial, and mixed-use associations across Southern California.

Chino Hills associations on our roster

Our Riverside office supports the Chino Hills associations listed below.

Chino Hills associations
CommunityLocation
Champion Landscape & Lighting Corp
Crystal View Maintenance Corp.
Lexington At Chino Hills HOA
Ridgegate Neighborhood Association16356 Bell Ridge Drive Chino Hills, CA 91709

SAN BERNARDINO COUNTY HOA Management

Chino Hills is among the San Bernardino County cities we serve.

View the others on San Bernardino County.

Three counties nearby and two more beyond

Between our 3 local offices, we cover 80 cities in 5 counties. Choose a county:

Want the whole list? Go to HOAs We Serve

Taking the weight off Chino Hills boards

Clear, upfront rates

Your management bill shouldn't be a mystery.

We post our pricing for anyone to see, and it covers the regular services without tacking on fees for the basics.

Once onboarded, you can count on consistent rates.

Pricing is built on a 2% fee below the industry norm, flat per-owner costs, and financial or meeting services you select as needed.

Our Pricing page calculator will give you a starting number. Request a free quote and we’ll make it official, in writing, within one business day

Our Pricing and Transparency pages explain it all.

Guarantees with real teeth

All seven appear in your signed agreement. When we miss, we own it, fix it, and reduce your fees.

  • Response - Owner inquiries are answered within 2 business days
  • Vendors - Work meets the board's standards
  • Financial Reporting - Provided by the end of the following month
  • Service - Managers carry no more than 10 associations or 1,000 owners.
  • Satisfaction - The board can cancel the contract with 60 days' notice
  • CEO Access - Every owner gets direct email access to our CEO
  • Transparency - We provide an HOASnapshot report if requested, and all contract and pricing information is provided upfront.

7 Progressive Guarantees

The right size for your HOA

We serve associations of a dozen owners and associations of several hundred. As a family-owned firm, we bring more support than an independent manager can and more warmth than a national chain usually does.

A team that stays on top of things

Our managers aren't stretched thin. We cap workloads so service stays sharp.

Team

Expect local managers who are friendly and forward-thinking.

They lean on regional supervisors at our Riverside office.

At the corporate level, our HOA pros stay current on the state and federal laws that affect your community.

Your board can also reach Scott Brady, founder and CEO, by email.

Experience at the top

Scott Brady's Southern California real estate career began in 2012. He founded Progressive Association Management in 2020 to give HOAs a better option. He's an advocate for HOA reform locally and in Sacramento, the author of the book on HOAs, and the creator of tools that help associations protect their money.

Our Founder

Help for Chino Hills directors

Our free resource library walks board members through the parts of HOA governance that trip people up.

It's available whether or not you hire us.

Hillside living in Chino Hills

Slopes and fuel modification zones

Most Chino Hills associations are hillside planned communities with landscaped slopes, private streets, and fuel modification zones to maintain.

Drainage checks after every storm

Slope care and fuel modification are big budget items here, and drainage checks after heavy rain keep minor erosion from becoming a costly repair.

Fires along the open space

The 2008 Freeway Complex Fire and the 2020 Blue Ridge Fire both burned near Chino Hills, and insurers look closely at communities along the state park's edge.

Walls, slopes, and clearance costs

Hillside slopes, retaining walls, and brush clearance are the largest reserve items in Chino Hills. Steady funding prevents assessments.

A rural feel near the freeways

Chino Hills State Park, The Shoppes at Chino Hills, and the local equestrian trails give the city a rural feel close to the freeways.

Get a quote now!

Curious what we'd do for your Chino Hills HOA? Reach out for a proposal shaped around your community.

Get Your Free Quote

Chino Hills communities and services we cover

Types of associations we serve

We focus on Southern California HOAs ranging from 10 to 800 owners.

That covers:

  • Residential communitiesThis includes single-family home associations, townhomes, condos, and multi-unit residential buildings
  • Commercial and retail centersThese are standalone commercial properties that exist in concert with association-governed spaces
  • Mixed-use developmentsThese are communities that combine residential and commercial spaces

Looking for single-home rental management? Our sister company, Progressive Property Management, has you covered.

Services we provide

A healthy HOA has rules applied consistently, money tracked openly, and issues handled before owners even notice.

Our Transparency page lists exactly what's included, and you can preview a sample Contract.

Our service list:

Operational Management

  • Vendor management including bidding and insurance/licensure checks
  • Project coordination
  • Ongoing inspections
  • Routine site reviews
  • Common area maintenance oversight

Board and Administrative Support

  • Office Hours
  • 24/7 emergency line
  • CC&R support
  • Board meeting preparation and minutes
  • Administrative records management (notices, proxies, etc.)
  • Records inspection support
  • Homeowner communication

Financial Management

  • Dues assessment collection and enforcement
  • Budget preparation
  • Reserve coordination and tracking
  • Monthly financial statements
  • Tax return preparation support
  • Additional financial support for small and emergency expenses
  • Utility and tax payments

Learn more on What We Do

Hear from our boards

What boards say

Boards don’t leave once they’re here.

300+

5-star reviews on Google

Rated 5 out of 5.
The manager for our property is Alyssa. She is very professional, always quick to return phone calls and emails, and is very proactive in getting needed quotes and repairs. She is a huge asset to Progressive.
Lisa Bruchet · Google review
Rated 5 out of 5.
Sam is by far the best I have worked with. She’s always available and replies in a timely manner. Always a pleasure working with her. Thank you for all you do for us.
Karina Sanchez · Google review
Rated 5 out of 5.
I had the privilege of working with Alyssa Kraus. She is incredibly responsive, detail oriented, and knowledgeable. So grateful for all her help!
Hannah Bruchet · Google review
Rated 5 out of 5.
Our HOA has had the privilege of working with Neil Murphy. I cannot begin to explain how much Neil has gone above and beyond for our community. He puts in an excessive amount of hours and keeps his cool. Neil, if you see this, we appreciate you and thank you for all your hardwork and dedication.
Jennifer Regan · Google review
Rated 5 out of 5.
Our property manager, Neil Murphy, is very responsive to questions/concerns that arise from residents in our HOA. When I could not get much help from accounting for a billing issue, he followed up to make sure it was addressed. Moreover, he is diligent in communicating with vendors regarding bids and projects.
Tara V · Google review
Rated 5 out of 5.
Had such a wonderful experience with this company! Trina in particular was so wonderful and helpful throughout a loan process as she was willing to get us anything we were needing to help us proceed! Thank you so much for your hard work, Trina, keep being amazing! :)
Brittany Van Coillie · Google review
Rated 5 out of 5.
I own two condos managed by Progressive and deal frequently with Elizabeth Rostan. She is quick to respond and solution oriented. She makes me feel very well informed as a home owner and really tries to work with me, I appreciate her!
Amy · Google review
Rated 5 out of 5.
This company is easy to work with and is very professional. It has been a pleasure to interact with Kensi when I have come into the office. She is so kind, friendly and helpful. She always has a smile on her face and brings so much joy to the office.
DanaP · Google review
Rated 5 out of 5.
Stacy Serna left a strong impression while working with her in Association Management. She is hardworking, she offers great customer service and goes above and beyond in any assigned task. She offers high-quality work and is a pleasure to work with.
Vanessa Fuentes · Google review
Rated 5 out of 5.
Shoutout to Lisa for being so helpful and kind! I had a lot of questions, and she was so patient and attentive. It’s rare to find such great customer service. Thank you, Lisa, for making my day easier(:
Kaela Sky · Google review
Rated 5 out of 5.
It was great working with Progressive especially dealing with Elizabeth Rostan she was always so extremely helpful, replies on the same day to assist with any questions or anything else you might need. Wish you luck in your future endeavors.
Veronica Hurtado · Google review
Rated 5 out of 5.
Elizabeth has been fantastic! She’s super responsive and very helpful. Our family is very greatful for her help during a very difficult time. I wish there were more stars!
Glenn Simpson · Google review
Rated 5 out of 5.
If you need a great association manager that exceeds expectations, ask for Stacy Serna. She is well-prepared for her meetings, responds in a timely manner and has great customer service.
Kandie Moreno · Google review
Rated 5 out of 5.
Elizabeth is personable and professional, promptly responding with kindness, and always making sure every issue gets dealt with. She is truly a treat to deal with!
Steven Byrnes · Google review
Rated 5 out of 5.
Worked with Elizabeth for 2 years. She is great to work with; always very responsive to her emails and very detailed and helpful. Thank you Elizabeth!
puchila · Google review

Licensed, bonded and insured

Every manager CCAM-certifiedManagers licensed with the California DRE$1,000,000 fidelity bond
General liability · E&O · cyber-theft · workers’ compCA DRE #01958885

FAQs

Browse more questions on our FAQ page.

Take it to your board

Ready to convince your board?

A single page your board can actually read before the next meeting: the pricing formula worked through, the seven guarantees, and the nine-step switch: what it costs and how long it takes.

Call 1-800-665-2149 Free Quote