Pomona HOA boards, meet your new support system
How we do things differently in Pomona
Where Progressive serves
Our partner list tops 269 boards running residential, commercial, and mixed-use associations in Southern California. If you've spent time near Cal Poly Pomona or the Fairplex, you've probably passed one of our communities.
Pomona HOAs we manage
The table below lists the Pomona communities we manage through our Pasadena office.
| Community | Location |
|---|---|
| Alicante and Madrone Community Association | 959 Rodeo Rd Pomona, CA 91766 |
| Bonita Village Maintenance Corporation | 2707 Crimson Wy Pomona, CA 91767 |
| California Crossing II Community Association | 385 Greenwood Court Pomona, CA 91766 |
| Montecito Villas Community Association | 2101 Bella Vista Way Pomona, CA 91766 |
| The Grove HOA |
LOS ANGELES COUNTY HOA Management
We also serve neighboring cities throughout Los Angeles County.
See the full lineup in Los Angeles County.
Our reach across Southern California
Thanks to 3 local offices, our managers stay responsive across 80 cities and 5 counties. Explore by county:
You'll find the master list at HOAs We Serve
Making board life simpler in Pomona
Run the numbers yourself
Simple, transparent, predictable. That's how pricing ought to work.
With us, one all-inclusive price covers the services you receive. No mystery fees appear on your statement. Our rates are posted online, so your board can figure costs without a sales call.
After setup, you'll know what to expect every month.
It comes down to a 2% management fee, which beats the industry average, and standard per-owner charges. Your board selects the amount of financial and board-meeting support it wants. Nothing more.
Start with the calculator on our Pricing page, then ask for a free quote. We'll get you the details in writing within one business day.
Want more? Visit our Pricing and Transparency pages.
Seven commitments we stand behind
You'll find every one of these in your contract. Miss one and we owe you, with a fix and a credit taken off your fees.
- Response - Owner inquiries are answered within 2 business days
- Vendors - Work meets the board's standards
- Financial Reporting - Provided by the end of the following month
- Service - Managers carry no more than 10 associations or 1,000 owners.
- Satisfaction - The board can cancel the contract with 60 days' notice
- CEO Access - Every owner gets direct email access to our CEO
- Transparency - We provide an HOASnapshot report if requested, and all contract and pricing information is provided upfront.
A family company that fits Pomona
Dozen-unit condo or large planned community, we're built to fit. Our family-owned business lands right in the middle: deeper resources than a small independent shop, and the kind of relationship a national corporation can't offer. We know our boards personally and still bring a full bench of experts.
Dependable people on your account
Quality comes first here. We keep manager workloads in check so your board always gets their full attention.
Our proactive local managers already work with associations near Pomona.
Each one reports to a regional supervisor who knows the work inside and out.
Supporting them all is our family-owned corporate team, career HOA staff who know the federal and state laws your community has to follow.
You'll even have a direct email for Scott Brady, the CEO who founded Progressive.
Why Scott Brady started Progressive
Since 2012, Scott Brady has worked in Southern California real estate. The longer he worked with HOAs, the clearer it became that management needed reform, so in 2020 he founded Progressive Association Management. He's advocated for change locally and statewide, written the book on HOAs, and built tools to keep associations financially strong.
Guides and videos for board members
Our resource library exists because we want every HOA to run better, not just ours. It's free for all boards.
If your board self-manages, we're still happy to help.
Key issues for Pomona HOA boards
Phillips Ranch and its shared spaces
Phillips Ranch is Pomona's best-known planned community, with neighborhood associations that care for shared slopes, greenbelts, and recreation areas. Elsewhere in the city, older complexes often have pools, roofs, and paving that were all installed around the same time.
When everything comes due at once
Building systems installed in the same year tend to wear out in the same decade. A reserve study that maps those replacements lets the board phase projects over several years instead of facing three big bills at once.
Santa Ana winds and wildfire coverage
Hillside neighborhoods like Phillips Ranch sit near open brush, and Santa Ana wind events raise fire risk each fall. Keeping brush clearance records on file makes renewals smoother, since carriers ask for them more often now.
Balconies and exterior stairs
Many Pomona complexes have wood-framed balconies and exterior stairways covered by California's SB 326 inspection law. Budgeting for repairs before the inspector arrives keeps the findings from turning into a surprise assessment.
Fairplex, arts, and open space
The LA County Fair at Fairplex, the Downtown Pomona Arts Colony, and the trails in the Ganesha Hills give residents a good mix of culture and outdoor time.
Get a quote now!
Talk with us about your Pomona community, and we'll follow up with a custom proposal.
Pomona communities and services we cover
Communities in our portfolio
We help HOA boards manage communities throughout the region. Our associations run from 10 owners up to 800, so a Pomona community of almost any size is a good candidate.
Types we manage:
- Residential communitiesThis includes single-family home associations, townhomes, condos, and multi-unit residential buildings
- Commercial and retail centersThese are standalone commercial properties that exist in concert with association-governed spaces
- Mixed-use developmentsThese are communities that combine residential and commercial spaces
For a single rental home, our sister company Progressive Property Management is the right call.
Where we take over
Strong management keeps CC&Rs enforced, finances documented, and community issues handled proactively.
Everything we include is spelled out on our Transparency page, and a full sample Contract is available too.
Our core services:
Operational Management
Board and Administrative Support
Financial Management
See them all on What We Do
Trusted by local boards
What boards say
Boards don’t leave once they’re here.
300+
The manager for our property is Alyssa. She is very professional, always quick to return phone calls and emails, and is very proactive in getting needed quotes and repairs. She is a huge asset to Progressive.
Sam is by far the best I have worked with. She’s always available and replies in a timely manner. Always a pleasure working with her. Thank you for all you do for us.
I had the privilege of working with Alyssa Kraus. She is incredibly responsive, detail oriented, and knowledgeable. So grateful for all her help!
Our HOA has had the privilege of working with Neil Murphy. I cannot begin to explain how much Neil has gone above and beyond for our community. He puts in an excessive amount of hours and keeps his cool. Neil, if you see this, we appreciate you and thank you for all your hardwork and dedication.
Our property manager, Neil Murphy, is very responsive to questions/concerns that arise from residents in our HOA. When I could not get much help from accounting for a billing issue, he followed up to make sure it was addressed. Moreover, he is diligent in communicating with vendors regarding bids and projects.
Had such a wonderful experience with this company! Trina in particular was so wonderful and helpful throughout a loan process as she was willing to get us anything we were needing to help us proceed! Thank you so much for your hard work, Trina, keep being amazing! :)
I own two condos managed by Progressive and deal frequently with Elizabeth Rostan. She is quick to respond and solution oriented. She makes me feel very well informed as a home owner and really tries to work with me, I appreciate her!
This company is easy to work with and is very professional. It has been a pleasure to interact with Kensi when I have come into the office. She is so kind, friendly and helpful. She always has a smile on her face and brings so much joy to the office.
Stacy Serna left a strong impression while working with her in Association Management. She is hardworking, she offers great customer service and goes above and beyond in any assigned task. She offers high-quality work and is a pleasure to work with.
Shoutout to Lisa for being so helpful and kind! I had a lot of questions, and she was so patient and attentive. It’s rare to find such great customer service. Thank you, Lisa, for making my day easier(:
It was great working with Progressive especially dealing with Elizabeth Rostan she was always so extremely helpful, replies on the same day to assist with any questions or anything else you might need. Wish you luck in your future endeavors.
Elizabeth has been fantastic! She’s super responsive and very helpful. Our family is very greatful for her help during a very difficult time. I wish there were more stars!
If you need a great association manager that exceeds expectations, ask for Stacy Serna. She is well-prepared for her meetings, responds in a timely manner and has great customer service.
Elizabeth is personable and professional, promptly responding with kindness, and always making sure every issue gets dealt with. She is truly a treat to deal with!
Worked with Elizabeth for 2 years. She is great to work with; always very responsive to her emails and very detailed and helpful. Thank you Elizabeth!
Licensed, bonded and insured
FAQs
Your manager completes an on-site inspection at least every two months. Need more? Additional inspections are available for a small fee at the board's request.
Because it saves them hours. Our proprietary HOASnapshot is a Carfax-style report that organizes your CC&Rs, budget, reserve study, delinquencies, litigation, and other critical data, then ranks what needs attention. It becomes the benchmark your board decides from.
When you manage close to 1,000 properties and more than 269 HOAs, insurance has to be thorough. Ours includes:
- General Liability – Covers harm to people or property at a community or rental, or during any job.
- Errors and Omissions – Protects our agents across association management, residential management, and sales work.
- Cybertheft – Shields your operating, trust, and reserve money from fraudsters.
- Workers Compensation – Takes care of on-the-job injuries to our staff and agents.
- Fidelity Bond – $1,000,000 in bonded protection for funds on hand.
We'll fix it. Let our management team know and we'll bring in another manager to take over your account. Our only request is a few months of patience first, since new managers need time to learn a community.
You'll start by terminating your current contract. Look closely at the cancellation terms. You may need to give 30 or 60 days' notice, and some agreements can only be canceled inside a specific 30-day window before rolling over for a year. Email or a written letter both work. Next, you sign our contract and the transition kicks off. We reach out to your previous manager, take over the owner role, pick up your governing documents, change your banking, and onboard owners. Thirty days is doable. Forty-five is better.
