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Areas We Serve | Hacienda Heights

HOA MANAGEMENT IN HACIENDA HEIGHTS

Hacienda Heights HOA management in the Puente Hills

Navigating LA County permits and hillside upkeep for Hacienda Heights boards

260+HOAs managed
16,000+Owners served
80+Cities served
5Counties served
3Local offices

Hillside HOAs in Hacienda Heights need steady hands

Progressive Association Management already looks after 16,000+-plus owners in Southern California, so we understand what Hacienda Heights boards need from a manager they can lean on.

Hacienda Heights is an unincorporated community in the Puente Hills, known for Hsi Lai Temple and hillside neighborhoods with wide views of the valley. We're comfortable working with LA County on permits and inspections.

Our managers are familiar faces in the area, from Steinmetz Park to the Puente Hills Habitat Preserve trails.

Progressive is about owners seeing real improvement where they live. We get there through careful reserve planning, well-kept shared spaces, and a dependable network of vendors.

Our approach in Hacienda Heights

A lot of boards have been disappointed by management before. We built Progressive to be worth trusting through:

When you're ready, our Transition team handles Switching to Progressive for you.

We stand behind the 7 Progressive Guarantees with real money. Unmet promises bring lower fees, and boards unhappy with a manager get a new one.

Our contracts can be canceled with 60 days' notice. We'd rather keep you through service than paperwork.

Satisfied customers

300+ five-star reviews on Google

  • Rated five out of five

    If you need a great association manager that exceeds expectations, ask for Stacy Serna. She is well-prepared for her meetings, responds in a timely manner and has great customer service.

    Kandie Moreno Google review

  • Rated five out of five

    The manager for our property is Alyssa. She is very professional, always quick to return phone calls and emails, and is very proactive in getting needed quotes and repairs. She is a huge asset to Progressive.

    Lisa Bruchet Google review

  • Rated five out of five

    Our HOA has had the privilege of working with Neil Murphy. I cannot begin to explain how much Neil has gone above and beyond for our community. He puts in an excessive amount of hours and keeps his cool.

    Jennifer Regan Google review

Where Progressive serves

More than 269 boards across Southern California partner with us on residential, commercial, and mixed-use associations. One might be on a hillside street you drive every week.

Hacienda Heights community directory

Our Hacienda Heights associations are supported by our Pasadena office. You'll find them in the table below.

Hacienda Heights associations
CommunityLocation
Turnbull Canyon Village Owners Association15200 Shadybend Drive Hacienda Heights, CA 91745

LOS ANGELES COUNTY HOA Management

Our Los Angeles County portfolio reaches well beyond the Puente Hills.

Browse every community in Los Angeles County.

More of our Southern California coverage

Our 3 local offices keep us within reach of 80 cities across 5 counties. Explore by county:

See the full list at HOAs We Serve

Making board life easier in Hacienda Heights

Pricing published for anyone to see

Your board should be able to budget for management with confidence.

Our pricing is all-inclusive, so the services you rely on don't come with surprise fees. Our rates are posted online, and you can estimate your costs before reaching out.

After setup, you can expect steady rates.

You'll pay a 2% management fee, which beats the industry average, plus standard per-owner charges. Your board picks the financial and meeting support it wants. That's all there is.

Enter your HOA's details into the calculator on our Pricing page for an estimate. Then request a free quote, and we'll confirm it in writing within one business day.

Our Pricing and Transparency pages lay out all the details.

Guarantees that come with consequences

All seven are written into our contracts. When we don't measure up, we fix it and reduce your fees.

  • Response - Owner inquiries are answered within 2 business days
  • Vendors - Work meets the board's standards
  • Financial Reporting - Provided by the end of the following month
  • Service - Managers carry no more than 10 associations or 1,000 owners.
  • Satisfaction - The board can cancel the contract with 60 days' notice
  • CEO Access - Every owner gets direct email access to our CEO
  • Transparency - We provide an HOASnapshot report if requested, and all contract and pricing information is provided upfront.

7 Progressive Guarantees

A family company for Hacienda Heights

Hillside townhomes or a large planned community, we fit associations of every size. Our family-owned company has more to offer than a mom-and-pop manager and a more personal approach than national firms. We'll know your board, and we'll bring the expertise.

A manager who isn't spread too thin

We give each manager a sustainable portfolio, so they have real time to spend on your board and community.

Team

Our proactive local managers already work with associations around Hacienda Heights.

Regional supervisors with broad expertise back them up.

Our family-owned corporate office is staffed by HOA professionals who keep up with the federal and state laws that affect you.

You'll also have a direct email for our CEO and founder, Scott Brady.

The founder's track record

Scott Brady has worked in Southern California real estate since 2012. Recognizing the need for HOA management reform, he founded Progressive Association Management in 2020. He's advocated for change at the local and state level, written the book on HOAs, and built tools to keep associations financially stable.

Our Founder

Resources for Hacienda Heights boards

We built a free resource library for HOA boards because we want management done better everywhere, not just where we work.

Self-managing boards are welcome to it.

Hacienda Heights HOA considerations

Planned communities in the hills

Most Hacienda Heights associations are hillside planned communities and townhome developments with private streets, slopes, and pools. That mix makes grounds and paving a big part of the budget.

Working with LA County

Because Hacienda Heights is unincorporated, permits and code enforcement go through Los Angeles County rather than a city hall. That can change the timeline for exterior projects, so it pays to start early.

Wildfire near the Habitat Preserve

Homes near the Puente Hills Habitat Preserve face wildfire exposure, and their slopes need drainage maintenance after heavy rain. Both are worth discussing with your broker before renewal.

Drainage and paving costs

Slope drainage and private street paving are the most common large projects in Hacienda Heights. A reserve study with current pricing keeps both funded.

Hsi Lai Temple and hillside trails

Hsi Lai Temple, the Puente Hills trails, and some of the best restaurants in the area give Hacienda Heights a character all its own.

Get a quote now!

Tell us about your Hacienda Heights community and we'll follow up with a custom proposal.

Get Your Free Quote

Hacienda Heights communities and services we cover

Associations we serve

We partner with Southern California boards that manage communities. Our associations range from 10 to 800 owners, so your community is very likely a fit.

That includes:

  • Residential communitiesThis includes single-family home associations, townhomes, condos, and multi-unit residential buildings
  • Commercial and retail centersThese are standalone commercial properties that exist in concert with association-governed spaces
  • Mixed-use developmentsThese are communities that combine residential and commercial spaces

If you own a single rental, our sister company Progressive Property Management can manage it for you.

Our management services

When an HOA is well managed, its CC&Rs are respected, its finances are in order, and its challenges are met head-on.

Check our Transparency page for the complete list of services, or look over a sample Contract.

Our services:

Operational Management

  • Vendor management including bidding and insurance/licensure checks
  • Project coordination
  • Ongoing inspections
  • Routine site reviews
  • Common area maintenance oversight

Board and Administrative Support

  • Office Hours
  • 24/7 emergency line
  • CC&R support
  • Board meeting preparation and minutes
  • Administrative records management (notices, proxies, etc.)
  • Records inspection support
  • Homeowner communication

Financial Management

  • Dues assessment collection and enforcement
  • Budget preparation
  • Reserve coordination and tracking
  • Monthly financial statements
  • Tax return preparation support
  • Additional financial support for small and emergency expenses
  • Utility and tax payment

More on What We Do

Recommended by the boards we serve

What boards say

Boards don’t leave once they’re here.

300+

5-star reviews on Google

Rated 5 out of 5.
The manager for our property is Alyssa. She is very professional, always quick to return phone calls and emails, and is very proactive in getting needed quotes and repairs. She is a huge asset to Progressive.
Lisa Bruchet · Google review
Rated 5 out of 5.
Sam is by far the best I have worked with. She’s always available and replies in a timely manner. Always a pleasure working with her. Thank you for all you do for us.
Karina Sanchez · Google review
Rated 5 out of 5.
I had the privilege of working with Alyssa Kraus. She is incredibly responsive, detail oriented, and knowledgeable. So grateful for all her help!
Hannah Bruchet · Google review
Rated 5 out of 5.
Our HOA has had the privilege of working with Neil Murphy. I cannot begin to explain how much Neil has gone above and beyond for our community. He puts in an excessive amount of hours and keeps his cool. Neil, if you see this, we appreciate you and thank you for all your hardwork and dedication.
Jennifer Regan · Google review
Rated 5 out of 5.
Our property manager, Neil Murphy, is very responsive to questions/concerns that arise from residents in our HOA. When I could not get much help from accounting for a billing issue, he followed up to make sure it was addressed. Moreover, he is diligent in communicating with vendors regarding bids and projects.
Tara V · Google review
Rated 5 out of 5.
Had such a wonderful experience with this company! Trina in particular was so wonderful and helpful throughout a loan process as she was willing to get us anything we were needing to help us proceed! Thank you so much for your hard work, Trina, keep being amazing! :)
Brittany Van Coillie · Google review
Rated 5 out of 5.
I own two condos managed by Progressive and deal frequently with Elizabeth Rostan. She is quick to respond and solution oriented. She makes me feel very well informed as a home owner and really tries to work with me, I appreciate her!
Amy · Google review
Rated 5 out of 5.
This company is easy to work with and is very professional. It has been a pleasure to interact with Kensi when I have come into the office. She is so kind, friendly and helpful. She always has a smile on her face and brings so much joy to the office.
DanaP · Google review
Rated 5 out of 5.
Stacy Serna left a strong impression while working with her in Association Management. She is hardworking, she offers great customer service and goes above and beyond in any assigned task. She offers high-quality work and is a pleasure to work with.
Vanessa Fuentes · Google review
Rated 5 out of 5.
Shoutout to Lisa for being so helpful and kind! I had a lot of questions, and she was so patient and attentive. It’s rare to find such great customer service. Thank you, Lisa, for making my day easier(:
Kaela Sky · Google review
Rated 5 out of 5.
It was great working with Progressive especially dealing with Elizabeth Rostan she was always so extremely helpful, replies on the same day to assist with any questions or anything else you might need. Wish you luck in your future endeavors.
Veronica Hurtado · Google review
Rated 5 out of 5.
Elizabeth has been fantastic! She’s super responsive and very helpful. Our family is very greatful for her help during a very difficult time. I wish there were more stars!
Glenn Simpson · Google review
Rated 5 out of 5.
If you need a great association manager that exceeds expectations, ask for Stacy Serna. She is well-prepared for her meetings, responds in a timely manner and has great customer service.
Kandie Moreno · Google review
Rated 5 out of 5.
Elizabeth is personable and professional, promptly responding with kindness, and always making sure every issue gets dealt with. She is truly a treat to deal with!
Steven Byrnes · Google review
Rated 5 out of 5.
Worked with Elizabeth for 2 years. She is great to work with; always very responsive to her emails and very detailed and helpful. Thank you Elizabeth!
puchila · Google review

Licensed, bonded and insured

Every manager CCAM-certifiedManagers licensed with the California DRE$1,000,000 fidelity bond
General liability · E&O · cyber-theft · workers’ compCA DRE #01958885

FAQs

Our FAQ page has more answers.

Take it to your board

Ready to convince your board?

A single page your board can actually read before the next meeting: the pricing formula worked through, the seven guarantees, and the nine-step switch: what it costs and how long it takes.

Call 1-800-665-2149 Free Quote