Mountain community HOA management for Lake Arrowhead
What Progressive brings to the mountain
Where Progressive serves
Upward of 269 boards rely on us to manage residential, commercial, and mixed-use associations in Southern California.
Our mountain associations at Lake Arrowhead
Our Riverside office supports the Lake Arrowhead communities shown in the table below.
| Community | Location |
|---|---|
| Forest Shores Condominiums | 981 Lucerne Lane Lake Arrowhead, CA 92352 |
SAN BERNARDINO COUNTY HOA Management
Our San Bernardino County coverage reaches up the mountain to Lake Arrowhead.
See every county community at San Bernardino County.
Down the mountain and across the region
We operate 3 local offices serving 80 cities in 5 counties. Jump to a county:
All of our associations are listed on HOAs We Serve
Lake Arrowhead HOA support, wherever owners are
Pricing you'll understand
Owners deserve to know where their dues are going.
Our fees are published and all-inclusive, covering the routine work so you're not paying piecemeal for basic tasks.
After setup, rates remain steady.
We pair a 2% management fee, lower than the industry average, with set per-owner charges and financial and meeting options your board can pick from.
The calculator on our Pricing page will estimate your cost. Follow up with a free quote request, and we'll confirm it in writing within one business day.
Review everything on our Pricing and Transparency pages.
Our seven guarantees
Each guarantee is a written contract term. If we miss the mark, we resolve it and cut your fee.
- Response - Owner inquiries are answered within 2 business days
- Vendors - Work meets the board's standards
- Financial Reporting - Provided by the end of the following month
- Service - Managers carry no more than 10 associations or 1,000 owners.
- Satisfaction - The board can cancel the contract with 60 days' notice
- CEO Access - Every owner gets direct email access to our CEO
- Transparency - We provide an HOASnapshot report if requested, and all contract and pricing information is provided upfront.
A family company with mountain-ready support
Small associations and large communities alike get our full effort. As a family-owned company, we combine more support than an independent manager with a more personal style than national firms.
Attentive, organized managers
We intentionally limit how many communities each manager handles, so yours gets proper care.
Your local manager is positive, proactive, and communicative.
Regional supervisors at our Riverside office provide backup.
Our corporate office specialists keep a close eye on California and federal HOA laws.
And Scott Brady, our founder and CEO, is just an email away for your board.
Led by an HOA advocate
Scott Brady has been active in Southern California real estate since 2012 and founded Progressive Association Management in 2020 to raise the standard for HOA management. He advocates for HOA reform with local leaders and in Sacramento, has written the book on HOAs, and builds tools that help associations stay financially healthy.
Board resources, anytime
Our free online library is handy for directors who can't always make it to every meeting in person. It covers the HOA fundamentals in plain terms.
Self-managed associations can use it freely.
Mountain HOA management in Lake Arrowhead
Condos, cabins, and second homes
The area's associations include condo complexes and cabin communities with private roads and docks, and many owners use their homes part-time.
Budget lines only the mountains need
Plowing private roads, clearing snow, and protecting pipes from freezing are budget items mountain associations need and valley associations don't.
Forest fire and a tight insurance market
The 2003 Old Fire burned through the mountain communities, and many carriers have pulled back across the San Bernardino Mountains since. Some boards may need to work with the California FAIR Plan.
Winter wear on roofs and decks
Snow and freeze cycles are hard on roofs, decks, and roads, and SB 326 inspections often find repairs on mountain condo decks. Setting money aside for both keeps assessments rare.
A year-round mountain escape
The lake, Lake Arrowhead Village, and the Rim of the World Scenic Byway make this a favorite mountain retreat in every season.
Get a quote now!
Let's discuss your Lake Arrowhead association. We'll put together a proposal that fits how your community works.
Lake Arrowhead communities and services we cover
What we manage
We serve Southern California associations of 10 to 800 owners.
Our association types:
- Residential communitiesThis includes single-family home associations, townhomes, condos, and multi-unit residential buildings
- Commercial and retail centersThese are standalone commercial properties that exist in concert with association-governed spaces
- Mixed-use developmentsThese are communities that combine residential and commercial spaces
Need help with one rental property? Our sister company Progressive Property Management manages single-family homes.
Our management services
A well-run HOA treats every owner the same under the CC&Rs, keeps the finances easy to follow, and catches problems before they grow.
We list our services in full on the Transparency page, along with a sample Contract.
Services we offer:
Operational Management
Board and Administrative Support
Financial Management
Read the details on What We Do
Feedback from HOA boards
What boards say
Boards don’t leave once they’re here.
300+
The manager for our property is Alyssa. She is very professional, always quick to return phone calls and emails, and is very proactive in getting needed quotes and repairs. She is a huge asset to Progressive.
Sam is by far the best I have worked with. She’s always available and replies in a timely manner. Always a pleasure working with her. Thank you for all you do for us.
I had the privilege of working with Alyssa Kraus. She is incredibly responsive, detail oriented, and knowledgeable. So grateful for all her help!
Our HOA has had the privilege of working with Neil Murphy. I cannot begin to explain how much Neil has gone above and beyond for our community. He puts in an excessive amount of hours and keeps his cool. Neil, if you see this, we appreciate you and thank you for all your hardwork and dedication.
Our property manager, Neil Murphy, is very responsive to questions/concerns that arise from residents in our HOA. When I could not get much help from accounting for a billing issue, he followed up to make sure it was addressed. Moreover, he is diligent in communicating with vendors regarding bids and projects.
Had such a wonderful experience with this company! Trina in particular was so wonderful and helpful throughout a loan process as she was willing to get us anything we were needing to help us proceed! Thank you so much for your hard work, Trina, keep being amazing! :)
I own two condos managed by Progressive and deal frequently with Elizabeth Rostan. She is quick to respond and solution oriented. She makes me feel very well informed as a home owner and really tries to work with me, I appreciate her!
This company is easy to work with and is very professional. It has been a pleasure to interact with Kensi when I have come into the office. She is so kind, friendly and helpful. She always has a smile on her face and brings so much joy to the office.
Stacy Serna left a strong impression while working with her in Association Management. She is hardworking, she offers great customer service and goes above and beyond in any assigned task. She offers high-quality work and is a pleasure to work with.
Shoutout to Lisa for being so helpful and kind! I had a lot of questions, and she was so patient and attentive. It’s rare to find such great customer service. Thank you, Lisa, for making my day easier(:
It was great working with Progressive especially dealing with Elizabeth Rostan she was always so extremely helpful, replies on the same day to assist with any questions or anything else you might need. Wish you luck in your future endeavors.
Elizabeth has been fantastic! She’s super responsive and very helpful. Our family is very greatful for her help during a very difficult time. I wish there were more stars!
If you need a great association manager that exceeds expectations, ask for Stacy Serna. She is well-prepared for her meetings, responds in a timely manner and has great customer service.
Elizabeth is personable and professional, promptly responding with kindness, and always making sure every issue gets dealt with. She is truly a treat to deal with!
Worked with Elizabeth for 2 years. She is great to work with; always very responsive to her emails and very detailed and helpful. Thank you Elizabeth!
Licensed, bonded and insured
FAQs
Yes. We inspect on-site at least once every 60 days, and additional visits can be added for a small fee.
Because it shows your board exactly where the association stands. Similar to a Carfax, this proprietary report summarizes your CC&Rs, budget, reserve study, delinquencies, and litigation, ordered by importance.
Plenty. Responsible for nearly 1,000 properties and more than 269 associations, we're insured with:
- General Liability – Coverage for damage or injury tied to our services or your community.
- Errors and Omissions – Coverage for agent errors in management and sales work.
- Cybertheft – Coverage that guards HOA funds from cyber scams.
- Workers Compensation – Coverage for team members injured at work.
- Fidelity Bond – Coverage of $1,000,000 for the money we handle.
Let us know and we'll fix it. Sometimes a manager and a board just don't click, and our leadership team will assign a new one. Please allow a few months so any manager can learn your community first.
The first step is ending your current management agreement. Read its termination section, because notice is often 30 or 60 days and some contracts only permit cancellation during a 30-day window before an annual renewal. Written notice or email typically does the job. Once you've signed with Progressive, our team takes over the transition, contacting your previous company, stepping in as owner, retrieving governing documents, moving bank accounts, and welcoming owners. A 30-day transition is possible; 45 days is best.
